Privacy Policy

1.1 dz777 is an online casino and sports betting platform operated at dz777.biz by the entity holding an internationally recognised gaming licence (the "Operator"). In this Privacy Policy, "dz777", "we", "us", and "our" refer to the Operator in its capacity as the data controller responsible for the personal data of players and visitors to the dz777 platform.

1.2 dz777 is committed to operating transparently and in accordance with the data protection obligations attached to its gaming licence. As the data controller, dz777 determines the purposes and means of processing personal data collected through the platform and is accountable for ensuring that such processing is lawful, fair, and transparent.

2.1 This Privacy Policy applies to all personal data collected, processed, or held by dz777 in connection with:

• Registration and maintenance of a dz777 player account;
• Use of any game, betting market, or other service on the dz777 platform;
• Deposits, withdrawals, and all payment processing activities;
• Customer support interactions whether via email, live chat, or any other channel;
• Participation in promotions, bonuses, tournaments, or loyalty programmes offered by dz777;
• Browsing the dz777 website at dz777.biz without registering an account.

2.2 This Policy should be read alongside the dz777 Terms & Conditions and Responsible Gaming Policy.

2.3 This Policy does not cover third-party websites or services that may be referenced from or linked within the dz777 platform. dz777 is not responsible for the privacy practices of any third-party operator.

dz777 collects and processes the following categories of personal data depending on the nature of your interaction with the platform:

3.1 Sensitive Data. dz777 does not intentionally collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) unless strictly necessary for responsible gaming assessments or as required by our regulatory obligations. Where such collection is necessary, it will be accompanied by a specific notice and, where required, your explicit consent.

dz777 collects personal data through the following mechanisms:

• Directly from you: When you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, participate in a promotion, or update your account settings.
• Automatically during platform use: Technical data including IP address, device identifiers, browser type, session duration, and pages visited is collected automatically through server logs and first-party cookies each time you access dz777.biz.
• From payment processors: When you make a deposit via JazzCash, EasyPaisa, or another accepted method, the relevant payment processor may share transaction confirmation data with dz777 as part of the payment verification process.
• From identity verification services: Where dz777 uses a third-party identity verification service to assist with KYC, that service may return verification results and associated data to dz777 in connection with your account.
• From fraud prevention services: dz777 may receive information from third-party fraud detection and prevention services used to assess account and transaction risk.

dz777 processes your personal data only where a lawful basis for that processing exists. The following table summarises the primary processing activities, their purposes, and the applicable legal basis:

5.1 Where dz777 relies on legitimate interests as a legal basis, we have assessed that our interests are not overridden by your fundamental rights and freedoms. You may object to processing based on legitimate interests by contacting us — see Section 11.

6.1 dz777 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following limited circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT network processors receive only the data necessary to process the specific transaction you have initiated.
• Identity Verification Partners: Third-party KYC and identity verification service providers receive identity and document data solely for the purpose of verifying your identity and age in compliance with our gaming licence obligations.
• Fraud Prevention Services: We may share technical and financial data with specialist fraud prevention providers to detect and prevent fraudulent activity on your account and the platform generally.
• Regulatory Authorities: dz777 may be required to disclose player data to the gaming regulatory authority that issued our licence, financial intelligence units, or other competent regulatory bodies in compliance with applicable law or licensing conditions.
• Law Enforcement: dz777 will disclose personal data to law enforcement agencies, courts, or other governmental authorities where required by a valid legal order, warrant, or applicable law.
• Game Studios & Software Providers: Game providers whose titles are hosted on dz777 may receive session-level technical data necessary to deliver and maintain their games. They do not receive your identity or financial data.
• Professional Advisors: Legal counsel, auditors, and insurers retained by dz777 may access limited personal data in the course of providing professional services, subject to obligations of confidentiality.

6.2 All third parties with whom dz777 shares personal data are required to handle that data in compliance with applicable data protection requirements and, where applicable, under a data processing agreement with dz777.

7.1 As an internationally operated platform, some of dz777's data processing activities may involve the transfer of personal data to, or access from, locations outside Pakistan. Where such transfers occur, dz777 takes steps to ensure that appropriate safeguards are in place to protect the transferred data.

7.2 Safeguards employed by dz777 for international transfers may include: contractual data transfer agreements incorporating standard data protection clauses, transfers to jurisdictions recognised as providing adequate data protection standards under applicable frameworks, or transfers to processors who participate in recognised cross-border data protection certification schemes.

8.1 dz777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or our gaming licence conditions. The following indicative retention periods apply:

• Account and Identity Data: Retained for the duration of your Account plus five (5) years following permanent Account closure. This period is consistent with anti-money laundering record-keeping requirements under our gaming licence.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with financial crime prevention regulatory requirements.
• KYC Documentation: Retained for the duration of your Account plus five (5) years following closure, or longer where required by applicable law.
• Customer Support Records: Retained for three (3) years from the date of the relevant interaction, unless related to an ongoing complaint or dispute, in which case until final resolution plus one (1) year.
• Gameplay and Betting Records: Retained for five (5) years from the date of the relevant session or bet, consistent with regulatory reporting obligations.
• Technical Logs: Retained for up to twelve (12) months from collection for security and fraud monitoring purposes, after which they are deleted or aggregated.
• Marketing Consent Records: Retained until you withdraw consent plus two (2) years for evidential purposes.

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.

9.1 dz777 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption in Transit: All data exchanged between your device and dz777.biz is protected by 256-bit SSL/TLS encryption. This applies to login credentials, form submissions, and payment data.
• Encryption at Rest: Sensitive personal data stored on dz777 infrastructure, including KYC documents and financial data, is encrypted at rest using industry-standard encryption standards.
• Access Controls: Access to personal data within dz777's systems is restricted on a role-based, need-to-know basis. All internal access events are logged and auditable.
• Two-Factor Authentication: dz777 offers two-factor authentication for player accounts as an additional security layer. We strongly encourage all players to enable this feature.
• Regular Security Reviews: dz777 conducts periodic internal security reviews and, where appropriate, independent security assessments of platform infrastructure and data handling practices.
• Incident Response: dz777 maintains a data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, dz777 will notify affected individuals and relevant regulatory authorities in accordance with applicable obligations.

9.2 While dz777 employs significant security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your dz777 account credentials and for ensuring the security of the device from which you access the platform.

10.1 dz777 uses first-party cookies and similar tracking technologies on the dz777.biz platform. Cookies are small data files placed on your device that allow the platform to function correctly and to recognise your session across pages.

10.2 The following types of cookies are used on dz777:

• Essential Cookies: Required for the platform to operate, including session management, login authentication, and payment security tokens. These cannot be disabled without preventing platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display choices to improve your experience across sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how visitors use dz777.biz, helping us understand which features are most used and identify areas for improvement. Individual player identities are not retained in analytics data.
• Responsible Gaming Cookies: Store session timer and limit configuration data to support the responsible gaming tools you have activated in your account.

10.3 dz777 does not deploy third-party advertising cookies or cross-site tracking technologies on behalf of external advertisers.

10.4 You may configure your browser to reject or delete cookies at any time. Disabling essential cookies will impair or prevent your ability to use the dz777 platform. Disabling non-essential cookies will not prevent platform access but may reduce the quality of your experience.

Subject to the applicable law governing our gaming licence and any overriding legal retention obligations, you have the following rights in relation to your personal data held by dz777:

11.1 How to Exercise Your Rights. Submit a request by email to dz777 support at support [at] dz777.biz with the subject line "Data Rights Request". Please include your registered username or email address and specify the right you wish to exercise. dz777 will acknowledge your request within 5 business days and respond substantively within 30 days.

11.2 Identity Verification for Rights Requests. To protect against fraudulent rights requests, dz777 may require you to verify your identity before processing a data rights request. We will not process a request from an unverified requestor.

11.3 Limitations. Some rights are not absolute. Erasure requests, for example, will be assessed against our legal retention obligations under gaming licence conditions and anti-money laundering law. Where a request cannot be fulfilled in full, dz777 will explain the reasons and the extent to which it can be partially fulfilled.

12.1 The dz777 platform is strictly intended for adults aged 21 years and above. dz777 does not knowingly collect personal data from individuals under the age of 21. Registration, account use, and access to any dz777 product is prohibited for individuals under 21.

12.2 If dz777 becomes aware that personal data has been collected from an individual under 21, that data will be deleted promptly and the associated account will be closed. Any balance associated with the account may be withheld pending review.

12.3 Parents and guardians who believe that a minor may have accessed dz777 are encouraged to contact dz777 support immediately. dz777 takes underage access extremely seriously and will act on such reports without delay.

13.1 dz777 may send you marketing communications by email or SMS about promotions, new games, and platform updates where you have opted in to receive such communications during registration or at any subsequent point in your Account settings.

13.2 You may withdraw your marketing consent and unsubscribe from dz777 marketing communications at any time by:

• Updating your communication preferences in Account Settings;
• Clicking the unsubscribe link in any dz777 marketing email; or
• Contacting dz777 support with a request to remove you from marketing lists.

13.3 Withdrawal of marketing consent does not affect the lawfulness of any communications sent before withdrawal, nor does it affect dz777's ability to send you transactional communications necessary for account management (such as deposit confirmations, withdrawal notifications, or security alerts).

13.4 dz777 does not share your contact data with third-party advertisers for their own direct marketing purposes.

14.1 dz777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the requirements of our gaming licence. When material changes are made, dz777 will notify existing registered players by email or via a prominent notice within the dz777 platform prior to the changes taking effect.

14.2 The version of this Policy published at dz777.biz/privacy-policy at any given time is the current operative version. The "Effective Date" and "Last Reviewed" date in the header of this document indicate when the current version was adopted.

14.3 Your continued use of the dz777 platform following the effective date of any update to this Policy constitutes acceptance of the updated Policy. If you do not agree with the updated Policy, you should stop using the platform and may close your Account in accordance with the Terms & Conditions.

15.1 General Privacy Enquiries. For any question, concern, or request relating to this Privacy Policy or dz777's handling of your personal data, please contact us:

15.2 Formal Complaints. If you are not satisfied with dz777's response to a privacy enquiry or rights request, you may escalate a formal complaint through the dispute resolution process established by dz777's gaming regulatory authority. Details of the applicable escalation route will be provided in dz777's response to your initial enquiry.

15.3 Regulatory Authority. Where applicable under the laws of the jurisdiction governing this Policy, you may also have the right to lodge a complaint with a supervisory data protection authority. dz777 will cooperate fully with any such authority's investigation.